Marcura Claims
Disruption, Delay & Dollars: Mastering Laytime Claims
Overview
Disruption across global shipping markets is making laytime claims more complex and more critical than ever. Manual processes, inconsistent documentation, and growing operational pressure can lead to delayed settlements and lost revenue.
You can now watch on demand to discover how maritime organisations can modernise their laytime claims processes, reduce risk, and improve efficiency.
We explored how smarter workflows and digital solutions help teams manage claims faster, improve transparency, and ensure accurate outcomes even in today's ever changing market conditions.
Speakers
Joe Arko
VP, Sales
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
Zhuo Wei
Regional Sales Manager - APAC
Wei is our APAC DA-Desk specialist at Marcura, bringing deep expertise in Disbursement Accounting and port call operations across the region. When it comes to DA Desk husbandry and port cost control, Wei has experience of navigating the complexities, from PDA/FDA discrepancies to last-minute operational challenges. Wei helps customers navigate the realities of port expenses while strengthening controls and delivering transparency across diverse APAC ship owner and ship management customers.
Wei is our APAC DA-Desk specialist at Marcura, bringing deep expertise in Disbursement Accounting and port call operations across the region. When it comes to DA Desk husbandry and port cost control, Wei has experience of navigating the complexities, from PDA/FDA discrepancies to last-minute operational challenges. Wei helps customers navigate the realities of port expenses while strengthening controls and delivering transparency across diverse APAC ship owner and ship management customers.
Marcura Claims
Disruption, Delay & Dollars: Mastering Laytime Claims
Overview
Disruption across global shipping markets is making laytime claims more complex and more critical than ever. Manual processes, inconsistent documentation, and growing operational pressure can lead to delayed settlements and lost revenue.
You can now watch on demand to discover how maritime organisations can modernise their laytime claims processes, reduce risk, and improve efficiency.
We explored how smarter workflows and digital solutions help teams manage claims faster, improve transparency, and ensure accurate outcomes even in today's ever changing market conditions.
Speakers
Joe Arko
VP, Sales
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
Zhuo Wei
Regional Sales Manager - APAC
Wei is our APAC DA-Desk specialist at Marcura, bringing deep expertise in Disbursement Accounting and port call operations across the region. When it comes to DA Desk husbandry and port cost control, Wei has experience of navigating the complexities, from PDA/FDA discrepancies to last-minute operational challenges. Wei helps customers navigate the realities of port expenses while strengthening controls and delivering transparency across diverse APAC ship owner and ship management customers.
Marcura Claims
Disruption, Delay & Dollars: Mastering Laytime Claims
Overview
Disruption across global shipping markets is making laytime claims more complex and more critical than ever. Manual processes, inconsistent documentation, and growing operational pressure can lead to delayed settlements and lost revenue.
You can now watch on demand to discover how maritime organisations can modernise their laytime claims processes, reduce risk, and improve efficiency.
We explored how smarter workflows and digital solutions help teams manage claims faster, improve transparency, and ensure accurate outcomes even in today's ever changing market conditions.
Speakers
Joe Arko
VP, Sales
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
Zhuo Wei
Regional Sales Manager - APAC
Wei is our APAC DA-Desk specialist at Marcura, bringing deep expertise in Disbursement Accounting and port call operations across the region. When it comes to DA Desk husbandry and port cost control, Wei has experience of navigating the complexities, from PDA/FDA discrepancies to last-minute operational challenges. Wei helps customers navigate the realities of port expenses while strengthening controls and delivering transparency across diverse APAC ship owner and ship management customers.
Read more
Posidonia 2026
Win an Apple Watch Series SE 3.
Enter the Marcura draw. Winners announced live in Athens. Entries close 5th June 2026.
Company
Legal
Contact
Accreditations
Company
Legal
Contact
Accreditations
Company
Legal
Contact
Accreditations
Company
Legal
Contact
Accreditations